Spam Reporting Addresses

"Spoofing" or "Phishing" for banking or credit card data

How to report

Reporting spam is useful only if the recipient of your report can analyze the full headers of the spam email you received. If you don't know how to show full headers of an email in the email client or web mail application you are using, you can find instructions for a large number of programs and applications on this helpful page: How to Get Full Headers in Your Software. (The WHO@ site has more helpful information you may want to look at.)

Third party reporting addresses

Reporting addresses are organized by type of spam.

Note that country is specified only when that is part of the criteria for reporting to the email address given; the country code is mentioned in the same column: if a spam contains a phone number, that makes it easier to recognize which country it relates to (some countries share a country code). If no country is mentioned, origin of spam and origin of reporter don't play a role in reporting. When a web site has content in English those pages are referenced here.

Some organizations prefer reporting through a web-based form or provide no other mechanism; with a few exceptions you'll find them mentioned here only if they also have an email address for reporting spam.

"Spoofing" or "Phishing" for banking or credit card data

Look up the latest "Phishing" news and the origins of the Word "Phishing" on the Anti-Phishing Working Group website. There's also an interesting Library of spoof email hoax scams and fake web pages which apart from a large collection of phishing samples has many useful resources and articles about such spoofs.

Also, the The Office of the Comptroller of the Currency (OCC) has produced a phishing brochure that's well worth reading.

Please also check the 'Other spoofs, password scams' and 'General spam and country-specific reporting addresses' pages!

Organization Email address Country
code
Criteria Remarks
Anti-Phishing Working Group reportphishing@antiphishing.org If you have received a phishing email and would like to submit it to Anti-Phishing Working Group. Use this reporting address in addition to any organization-specific address below.
See also:
Barclays Bank internetsecurity@barclays.co.uk United Kingdom
44
If you think you've received a fraudulent email that looks like it's from Barclays
eBay spoof@ebay.com If you have any doubt whether an email is really from eBay. Only direct forwards are accepted at this email address; other email report formats are rejected! eBay has excellent information on security and spoofing. Take a tutorial on how to spot a spoof (fake) email.
See also: See below for eBay in the UK, Ireland and other countries
eBay.co.uk spoof@ebay.co.uk United Kingdom
44
Report email requesting account information that you suspect was not sent by eBay. Only direct forwards are accepted at this email address; do not change the subject line, send additional text, or forward the message as an attachment! eBay.co.uk has excellent information on security and spoofing. Take a tutorial on how to spot a spoof (fake) email.
See also:
eBay spoof@ebay.ie Ireland
353
If you have any doubt whether an email is really from eBay. If you are registered on eBay.ie you should report the email to spoof@ebay.ie or spoof@paypal.com. Only direct forwards are accepted at this email address!
eBay spoof@ebay.nl Netherlands
31
Je hebt een verdachte email ontvangen die afkomstig lijkt te zijn van eBay. See also:
Halifax and Bank of Scotland onlineemailinvestigations@hbosplc.com United Kingdom
44
Fraudulent e-mail claiming to be from the Halifax See also:
PayPal spoof@paypal.com If you think you have received a fraudulent email that looks like it's from PayPal See also: See below for PayPal in the UK
PayPal spoof@paypal.co.uk United Kingdom
44
Emails that seem to be from a well-known company can put you at risk. Forward suspicious emails (the entire email - including the header information - or the site's URL) to this address. See also:
Postbank postbank@postbank.nl Netherlands
31
If you think you've received a fraudulent email that looks like it's from the Postbank Since this is a general contact address, please add a note explaining why you're forwarding a spam to them.
Citibank Spot a Fraudulent Email suspicious.email@citigroup.com UK
44
Citibank United Kingdom See also:
HSBC Bank plc abuse@hsbc.com UK
44
See also:
Citibank Learn about spoofs emailspoof@citigroup.com USA
1
Citibank (USA)
Keybank emailfraud@keybank.com USA
1
If you suspect you have received a suspicious email (phish, spam, or spoof) and the email appears to come from KeyBank, forward the email to the address given.
SunTrust | Online Fraud - Security reportfraud@suntrust.com USA
1
If you receive an email that appears to be from SunTrust and it asks you to provide, update or verify personal or account information, do not respond. Please forward information about the email to teh address given here. If you believe you have provided personal or account information in response to a fraudulent email or Web site, immediately contact a SunTrust representative at 800.227.3782 or complete the "Online Fraud Form."
TCF Security emailfraud@tcfbank.com USA
1
If you have already responded to an email you believe is fraudulent, please contact a TCF representative immediately to report your card as stolen. See also:
U.S. Bank fraud_help@usbank.com For reporting instructions see Reporting Fraudulent Email See also:
VISA AskVisaUSA@Visa.com USA
1
If you have received an email that spoofs Visa See also: Possible other address (unconfirmed):
VISA (Visa Card Safety Tips) askvisa@visa.com (International) If you have received an email that spoofs Visa You can report e-mail fraud claiming to be from Visa by attaching the suspicious message to an e-mail addressed to:
Possible other address (unconfirmed):
Washington Mutual | Your Security (WaMu) spoof@wamu.com USA
1
If you receive suspicious e-mail that appears to come from Washington Mutual, please notify us immediately by forwarding the e-mail to the address given (do not open any attachments or click any links found in the suspicious e-mail).
Westpac Banking Corporation operationssupport@westpac.com.au Australia
61
See also:

Additions and corrections are welcomed. Please provide a reference to a web page or other evidence that the owner of the email address actually wants to receive spam reports; also specify reporting criteria when known. Reporting spam to an address that isn't set up to handle that particular type of spam will hinder rather than help!

Link summary

10 ways to recognise fake (spoof) emails
https://www.paypal.com/uk/cgi-bin/webscr?cmd=xpt/popup/RecognizeSpoof-outside
Anti-Phishing Working Group
http://www.antiphishing.org/
Anti-Phishing Working Group - Report Phishing
http://www.antiphishing.org/report_phishing.htm
Barclays Bank
http://www.personal.barclays.co.uk/BRC1/jsp/brccontrol?site=pfs&task=channelgroup&value=3560
Citibank
http://www.citi.com/domain/spoof/learn.htm
Citibank
http://www.citi.com/uk/customerinfo/otherinformation/spoofemail/spot.jsp
Contact a TCF representative
http://tcfbank.com/ContactUs/index.jsp
EBay
http://pages.ebay.co.uk/safetycentre/spoof.html
EBay
http://pages.ebay.com/help/confidence/spoof-email.html
EBay
http://pages.ebay.nl/securitycenter/?ssPageName=f:f:NL
EBay.co.uk
http://pages.ebay.co.uk/safetycentre/spoof.html
Email and Websites Impersonating eBay
http://pages.ebay.co.uk/help/confidence/isgw-account-theft-spoof.html
Email and Websites Impersonating eBay
http://pages.ebay.com/help/confidence/isgw-account-theft-spoof.html
Fraudulent emails
https://www.halifax-online.co.uk/help/public/umhelpengine.asp?ra=*&bid=6&hid=23
HSBC Bank plc
http://www.hsbc.co.uk/
Halifax
https://www.halifax-online.co.uk/
Hoe je een vals e-mailbericht herkent
http://pages.ebay.nl/education/spooftutorial/index.html
How to spot a spoof (fake) email
http://pages.ebay.co.uk/education/spooftutorial/index.html
How to spot a spoof (fake) email
http://pages.ebay.com/education/spooftutorial/index.html
Identity Theft
http://www.usbank.com/cgi_w/cfm/personal/achieve_goals/ID_theft.cfm
Identity Theft and Identity Fraud
http://www.usdoj.gov/criminal/fraud/idtheft.html
Keybank
http://www.key.com/html/contactus.html
Library of spoof email hoax scams and fake web pages
http://www.millersmiles.co.uk/identitytheft/spoof-email-and-spoof-web-page-library.htm
Online Fraud Form
https://www4.suntrust.com/common/security/fraudform.asp
Origins of the Word "Phishing"
http://www.antiphishing.org/word_phish.htm
PayPal
https://www.paypal.com/ewf/f=sa_fake
PayPal
https://www.paypal.com/securityctr
PayPal
https://www.paypal.com/uk/cgi-bin/webscr?cmd=_security-center-outside
Phishing brochure
http://www.occ.treas.gov/Consumer/phishing.htm
Postbank
http://www.postbank.nl/
Protect Your Card - Email Security
http://www.usa.visa.com/personal/secure_with_visa/protect_your_card.html
Protect Yourself Against Email Fraud (Phishing)
http://tcfbank.com/Security/security_email_fraud.jsp
Protect Yourself from Fraudulent Emails
https://www.paypal.com/uk/cgi-bin/webscr?cmd=xpt/general/SecuritySpoof-outside
Protect yourself from Internet fraud
http://www.westpac.com.au/internet/publish.nsf/Content/PBOB+types+of+fraud
Report a Fraudulent Email
http://www.citi.com/uk/customerinfo/otherinformation/spoofemail/report.jsp
Reporting Fraudulent Email
http://www.usbank.com/cgi_w/cfm/promo/personal/fraud_reporting_email.cfm
Secure business banking < Your steps
http://www.hsbc.com/hsbc/security/secure-business-banking/your-steps;brochid=SQNZ3352CHIHHQFIYNLCGWQ
Spoof Email Tutorial - Page 5
http://pages.ebay.com/education/spooftutorial/spoof_5.html
SunTrust | Online Fraud - Security
http://www.suntrust.com/alert/index.asp
TCF Security
http://tcfbank.com/Security/security_email_fraud.jsp
U.S. Bank
http://www.usbank.com/cgi_w/cfm/promo/personal/fraud_email_info_and_help.cfm
VISA
http://www.international.visa.com/ps/products/protect/main.jsp
VISA
http://www.usa.visa.com/personal/secure_with_visa/online_security.html
Washington Mutual | Your Security
http://wamu.com/securityandprivacy/security.asp
Westpac Banking Corporation
http://www.westpac.com.au/
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