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Reporting spam is useful only if the recipient of your report can analyze the full headers of the spam email you received. If you don't know how to show full headers of an email in the email client or web mail application you are using, you can find instructions for a large number of programs and applications on this helpful page: How to Get Full Headers in Your Software. (The WHO@ site has more helpful information you may want to look at.)
Spam should always be reported to the ISP to which the originating IP address belongs. SpamCop can help with this process.
For particular types of spam there are additional email reporting addresses;
some countries also have general email spam-reporting addresses specific to that country;
these should be used in addition to any type-specific reporting adress.
This page summarizes these extra email reporting addresses. Unconfirmed addresses (no reference web page found)
may be mentioned but not as "live" mailto links.
All email addresses (text as well as mailto: links) are dynamically obfuscated to prevent harvesting by spambots.
Reporting addresses are organized by type of spam.
Additions and corrections are welcomed. Please provide a reference to a web page or other evidence that the owner of the email address actually wants to receive spam reports; also specify reporting criteria when known. Reporting spam to an address that isn't set up to handle that particular type of spam will hinder rather than help!
Please also check the 'General spam and country-specific reporting addresses' page!
| Organization | Email address | Country code |
Criteria | Remarks |
|---|---|---|---|---|
| Adobe | piracy@adobe.com | Adobe software | ||
| Alias | piracy@alias.com | Alias software | See also: | |
| Apple - Legal Contacts | piracy@apple.com | Apple software | Piracy Prevention/Copyright department | |
| Autodesk | piracy@autodesk.com | AutoCad, 3D Studio Max and other Autodesk software | There is also a simple Autodesk one-field form to report the URL of any site illegally distributing Autodesk software. See also: | |
| Borland | reportpiracy@borland.com | Delphi and other Borland software. See Reporting Software Piracy instructions. | There is also an online Report Piracy Form. See also: | |
| Corel | nopiracy@corel.com | Corel software | ||
| Electronic Arts, Inc. Anti-piracy brochure (PDF) | piracy-online@ea.com | Electronic Arts | Online Piracy. (If you know of any counterfeit EA software products, you can report it to EA via e-mail at piracy@ea.com) | |
| Macromedia | tip@macromedia.com | To report a website that offers pirated Macromedia software or serial numbers | See also online form at Report Software Piracy | |
| Microsoft | piracy@microsoft.com | USA 1 |
Microsoft software | A copy of the spam (with full headers) will fulfill all criteria |
| Microsoft | notheft@microsoft.com | Canada 1 |
Microsoft software | |
| Microsoft | piracy@microsoft.com | Outside USA and Canada | Microsoft software | If you have a tip in a country that Microsoft doesn't currently service with an anti-piracy hotline, leads can be submitted using an online form or via e-mail to piracy@microsoft.com and will be forwarded as appropriate. |
| McAfee, Inc. | piracy@mcafee.com | McAfee software | To be used to report piracy or spam; put the term 'piracy report' in the subject line. They also have an on-line reporting form. |
|
| PTC | piracy@ptc.com | Piracy of PTC Software Products | There is also an online form to Report Piracy of PTC Software Products | |
| Symantec | piracy@symantec.com and spamwatch@symantec.com |
Norton software, PowerQuest, Winfax and other Symantec products | Include the words "piracy report" in the subject line of your message. Their Feedback form also has 'piracy' as a possible subject. See also:
|
|
| ELSPA | michael.rawlinson@elspa.com | Games piracy | ELSPA also has an online report form; See also: |
|
| SIAA | netpiracy@siia.net or jlinder@siia.net | If you want to report software illegally being offered on a website, newsgroup, auction site, P2P network, FTP site, IRC, bulletin board service (BBS) or elsewhere on the Internet. | Reporting only possible via web form: | |
| BSA | software@bsa.org | (International) | Add 'Piracy' to subject (or as SpamCop note) | No bounces reported for this address yet; please report back to me if you have problems. Otherwise reporting possible only via an unwieldy on-line form; any email to the original piracy@bsa.org address now bounces. |
Please also check the 'General spam and country-specific reporting addresses' page!
| Organization | Email address | Country code |
Criteria | Remarks |
|---|---|---|---|---|
| RIAA | cdreward@riaa.com | USA 1 |
Music piracy | See also:
|
| MPAA | hotline@mpaa.org | USA 1 |
Movie piracy Use "Anti-Piracy Hotline Report" as the subject of your email. |
See also: NOTE: Theft of premium cable services should no longer be reported here; see NCTA below |
| NCTA | NCid@NCTA.com | USA 1 |
Theft of premium cable services | |
| ELSPA | michael.rawlinson@elspa.com | Games piracy | ELSPA also has an online report form; See also: |
Also known as Advance Fee Letter Fraud or West African / Nigerian Letters. More useful information at Nigeria - The 419 Coalition Website.
Please also check the 'Lottery scams' and 'General spam and country-specific reporting addresses' pages!
| Organization | Email address | Country code |
Criteria | Remarks |
|---|---|---|---|---|
| Australian Federal Police | er-waoc@afp.gov.au | Australia 61 |
See also: | |
| PNCC | wafl@phonebusters.com | Canada 1 |
The PNCC is very interested in receiving copies of any 'new' versions of Nigerian letter scheme, particularly those involving Canadian mailing addresses or telephone numbers. | The PNCC is a joint partnership involving the Ontario Provincial Police
and the RCMP. See also: |
| Korps Landelijke Politie Diensten, afdeling Landelijk Bureau Fraude | lbf@planet.nl | Netherlands 31 |
If you are in the Netherlands and have become a victim of a 419 scammer. Note: Email address my be overloaded; if your mail doesn't arrive try calling 079 - 345.89.02 |
See also (in Dutch): |
| South African Police Service | commdetectiveandci@saps.org.za or vdventera@saps.org.za (if the first address bounces) |
South Africa 27 |
See also: | |
| Metropolitan Police Fraud Alert | fraud.alert@met.police.uk | United Kingdom 44 |
Only your letter/e-mail contains details of the fraudsters bank accounts / addresses / telephone numbers. | Note: If you are in the UK but have suffered no financial loss, examples of Internet '419'
Advance Fee Fraud should be forwarded to your local fraud squad for investigation, whose location is obtainable through
your local police station.
See also: |
| NCIS | waocs@ncis.gov.uk | United Kingdom 44 |
If you are in the UK and you are losing money to 419 fraud. As an intelligence agency, NCIS has no operational capacity but can offer assistance to individuals subject to ongoing advance fee fraud through this email address. | See also:
|
| United States Secret Service (Department of the Treasury) | 419.fcd@usss.treas.gov | USA 1 |
If you are in the US or the spam originates in the US. If you are not a victim of this scam but merely wish to report, use "FYI: No monetary loss" as the subject of your email. |
See also:
|
Please also check the '419 or "Nigerian" scams' and 'General spam and country-specific reporting addresses' pages!
| Organization | Email address | Country code |
Criteria | Remarks |
|---|---|---|---|---|
| Polizia di Stato - Polizia Postale Informatica | poltel.roma@mininterno.it | Italy 39 |
Report scams originating from an Italian IP address or giving a phone number in Italy (country code 39) | If you are in Italy, select your local area contact email from the map on the web page; otherwise the Rome address or poltel.milano@mininterno.it (Milan region) would be the best bet. |
| Dutch national police | voorlichting@klpd.politie.nl | Netherlands 31 |
If there's a Dutch connection: sent through a Dutch ISP, or giving a Dutch phone number (country code 31). Note that if an address in the Netherlands is given, it's invariably fake, even if the phone/fax number is real: ignore any address when deciding whether there's a Dutch connection. | Email address as yet unconfirmed. |
| South African Police Commercial Branch | commercialbranch@commercialbranch.com | South Africa 27 |
See also: |
Look up the latest "Phishing" news and the origins of the Word "Phishing" on the Anti-Phishing Working Group website. There's also an interesting Library of spoof email hoax scams and fake web pages which apart from a large collection of phishing samples has many useful resources and articles about such spoofs.
Also, the The Office of the Comptroller of the Currency (OCC) has produced a phishing brochure that's well worth reading.
Please also check the 'Other spoofs, password scams' and 'General spam and country-specific reporting addresses' pages!
| Organization | Email address | Country code |
Criteria | Remarks |
|---|---|---|---|---|
| Anti-Phishing Working Group | reportphishing@antiphishing.org | If you have received a phishing email and would like to submit it to Anti-Phishing Working Group. | Use this reporting address in addition to any organization-specific address below. See also: |
|
| Barclays Bank | internetsecurity@barclays.co.uk | United Kingdom 44 |
If you think you've received a fraudulent email that looks like it's from Barclays | |
| eBay | spoof@ebay.com | If you have any doubt whether an email is really from eBay. Only direct forwards are accepted at this email address; other email report formats are rejected! | eBay has excellent information on security and spoofing.
Take a tutorial on how to spot a spoof (fake) email. See also: See below for eBay in the UK, Ireland and other countries |
|
| eBay.co.uk | spoof@ebay.co.uk | United Kingdom 44 |
Report email requesting account information that you suspect was not sent by eBay. Only direct forwards are accepted at this email address; do not change the subject line, send additional text, or forward the message as an attachment! | eBay.co.uk has excellent information on security and spoofing.
Take a tutorial on how to spot a spoof (fake) email. See also: |
| eBay | spoof@ebay.ie | Ireland 353 |
If you have any doubt whether an email is really from eBay. If you are registered on eBay.ie you should report the email to spoof@ebay.ie or spoof@paypal.com. Only direct forwards are accepted at this email address! | |
| eBay | spoof@ebay.nl | Netherlands 31 |
Je hebt een verdachte email ontvangen die afkomstig lijkt te zijn van eBay. | See also: |
| Halifax and Bank of Scotland | onlineemailinvestigations@hbosplc.com | United Kingdom 44 |
Fraudulent e-mail claiming to be from the Halifax | See also: |
| PayPal | spoof@paypal.com | If you think you have received a fraudulent email that looks like it's from PayPal | See also: See below for PayPal in the UK | |
| PayPal | spoof@paypal.co.uk | United Kingdom 44 |
Emails that seem to be from a well-known company can put you at risk. Forward suspicious emails (the entire email - including the header information - or the site's URL) to this address. | See also: |
| Postbank | postbank@postbank.nl | Netherlands 31 |
If you think you've received a fraudulent email that looks like it's from the Postbank | Since this is a general contact address, please add a note explaining why you're forwarding a spam to them. |
| Citibank Spot a Fraudulent Email | suspicious.email@citigroup.com | UK 44 |
Citibank United Kingdom | See also: |
| HSBC Bank plc | abuse@hsbc.com | UK 44 |
See also: | |
| Citibank Learn about spoofs | emailspoof@citigroup.com | USA 1 |
Citibank (USA) | |
| Keybank | emailfraud@keybank.com | USA 1 |
If you suspect you have received a suspicious email (phish, spam, or spoof) and the email appears to come from KeyBank, forward the email to the address given. | |
| SunTrust | Online Fraud - Security | reportfraud@suntrust.com | USA 1 |
If you receive an email that appears to be from SunTrust and it asks you to provide, update or verify personal or account information, do not respond. Please forward information about the email to teh address given here. | If you believe you have provided personal or account information in response to a fraudulent email or Web site, immediately contact a SunTrust representative at 800.227.3782 or complete the "Online Fraud Form." |
| TCF Security | emailfraud@tcfbank.com | USA 1 |
If you have already responded to an email you believe is fraudulent, please contact a TCF representative immediately to report your card as stolen. See also: | |
| U.S. Bank | fraud_help@usbank.com | For reporting instructions see Reporting Fraudulent Email See also: | ||
| VISA | AskVisaUSA@Visa.com | USA 1 |
If you have received an email that spoofs Visa | See also: Possible other address (unconfirmed): spoof@visa.com |
| VISA (Visa Card Safety Tips) | askvisa@visa.com | (International) | If you have received an email that spoofs Visa | You can report e-mail fraud claiming to be from Visa by attaching the suspicious message to an e-mail addressed to: askvisa@visa.com Possible other address (unconfirmed): spoof@visa.com |
| Washington Mutual | Your Security (WaMu) | spoof@wamu.com | USA 1 |
If you receive suspicious e-mail that appears to come from Washington Mutual, please notify us immediately by forwarding the e-mail to the address given (do not open any attachments or click any links found in the suspicious e-mail). | |
| Westpac Banking Corporation | operationssupport@westpac.com.au | Australia 61 |
See also: | |
Please also check the '"Spoofing" or "Phishing" for banking or credit card data' and 'General spam and country-specific reporting addresses' pages!
| Organization | Email address | Country code |
Criteria | Remarks |
|---|---|---|---|---|
| Amazon.com Help: Stop Spoofing | stop-spoofing@amazon.com | Mails pretending to come from Amazon.com | Send the original spoofed e-mail as an attachment. If you cannot send the forged e-mail as an attachment, forward the e-mail and include as much of the header information as you are able to maintain. See also: | |
| Yahoo! Password Scams | mail-spoof@cc.yahoo-inc.com | If you receive an email impersonating Yahoo! (include full headers and source) | If you see a web page asking for your Yahoo! ID and password and you feel it is a scam, you can also report it using the Yahoo! Feedback. Include the full URL of the web page collecting passwords. |
Please also check the 'General spam and country-specific reporting addresses' page!
| Organization | Email address | Country code |
Criteria | Remarks |
|---|---|---|---|---|
| FTC | spam@uce.gov | (USA) 1 |
Reporting not limited to USA: The FTC enters Internet, telemarketing, identity theft and other fraud-related complaints
into Consumer Sentinel, a secure, online database available to
hundreds of civil and criminal law enforcement agencies worldwide. See also: |
|
| U.S. Postal Inspection Service | fraud@uspis.gov or fraud@usps.gov |
Chain letters and other scams working through the U.S. postal service | There is also a Mail Fraud On-Line Complaint Form See also: |
Please also check the 'General spam and country-specific reporting addresses' page!
| Organization | Email address | Country code |
Criteria | Remarks |
|---|---|---|---|---|
| SEC | enforcement@sec.gov | Investment-related spam e-mails | See also: | |
| NASD | spam@nasd.com | USA 1 |
Stock fraud. If you think that the problem spammers may be registered with NASD, you can forward spam or junk e-mail recommending that you invest in a stock or other investment to this email address. Otherwise, see SEC (above). | You may also write to disputeresolution@nasd.com for more information. See also: |
Please also check the 'General spam and country-specific reporting addresses' page!
| Organization | Email address | Country code |
Criteria | Remarks |
|---|---|---|---|---|
| Interpol | children@interpol.int | (International) | See also: | |
| EUROPOL | info@europol.eu.int | EU Member States | See Frequently Asked Questions | |
| FBI (Innocent Images National Initiative) | - | USA 1 |
Tips for child porn | Online form (only) for FBI Tips and Public Leads See also:
|
| CyberTipline (National Center for Missing & Exploited Children) | - | USA 1 |
Online form only. See also: |
|
| Cybertip.ca | - | Canada 1 |
Online form and phone number only | |
| ABA | online@aba.gov.au | Australia 61 |
Child porn, gambling, other illegal content. To make a complaint about Internet content, you must be one of the following:
|
Online form is preferred. See also: |
| Stopline (ISPA) | meldung@stopline.at | Austria 43 |
The matters dealt with are solely child-pornography and neo-Nazi content. | See also: |
| Red Barnet (Save the Children Denmark) | vj@redbarnet.dk | Denmark 45 |
Email address unconfirmed (no web page reference found) but there are
Online forms here, and
another form. See also: |
|
| Nettivihje (Northern Hotline) | Finland 358 |
Online form only See also: |
||
| Point de Contact | contact@pointdecontact.net | France 33 |
Child porn and racism. Use "Signalement" as subject. | See also: |
| BKA | info@bka.de | Germany 49 |
See also: | |
| Barnaheill (Save the Children iceland) | abending@barnaheill.is | Iceland 354 |
Als provides online form (enables anonymous reports) See also: |
|
| www.Hotline.ie | report@hotline.ie | Ireland 353 |
Child pornography | See also: |
| Stop-it | - | Italy 39 |
Online form only. See also: |
|
| Meldpunt Kinderporno op Internet | meldpunt@meldpunt.org | Netherlands 31 |
See also: | |
| REDD BARNA (Save the Children Norway) | children@risk.online.no | Norway 47 |
All information on child pornography or networking among child abusers is greatly appreciated. Substantiated information will be passed on to the Norwegian police, who will channel it to the correct international authorities. If you desire, we will keep your input anonymous. | Note: The REDD BARNA web page gives the email address as children@risk.sn.no
but the domain sn.no has been replaced by online.no several years ago. Make sure you use
children@risk.online.no
to report! See also: |
| Internet 119 | singo@icec.or.kr | South Korea 82 |
Provide information on time and place of encounter, ID of the information provider, and its contents. | Online form available. See also: |
| ACPI | - | Spain 34 |
Simple one-field form to report the URL of any site with child pornography. See also: |
|
| Rikskriminalpolisen | rikskriminalpolisen@rkp.police.se childabuse@rkp.police.se |
Sweden 46 |
For use in reporting child pornography. | See also: |
| IWF Hotline | United Kingdom 44 |
The Internet Hotline can deal with reports of potentially illegal Internet content, such as websites, newsgroups and online groups that:
|
See also: | |
Please also check the 'General spam and country-specific reporting addresses' page!
| Organization | Email address | Country code |
Criteria | Remarks |
|---|---|---|---|---|
| Interpol | drugs@interpol.int | (International) | Illegal drugs or trafficking in prescription drugs across borders. | See also: |
| FDA | webcomplaints@ora.fda.gov | USA 1 |
Not just for USA residents; use the reporting address also for spam obviously targeted at the US market e.g., offering medicines with names under which they are sold in the US | See also: |
| Health Information On-Line (FDA Consumer) | otcfraud@cder.fda.gov | USA 1 |
Over-the-Counter Drug Products: If you come across a suspected fraudulent nonprescription drug on the Internet, alert FDA by E-mail. If you are unsure whether a product can be sold over the counter in the USA, use the general FDA reporting address above. |
See also: |
| Organization | Email address | Country code |
Criteria | Remarks |
|---|---|---|---|---|
| FTC | spam@uce.gov | (USA) 1 |
Reporting not limited to USA: The FTC enters Internet, telemarketing, identity theft and other fraud-related complaints
into Consumer Sentinel, a secure, online database available to
hundreds of civil and criminal law enforcement agencies worldwide. See also: |
|
| Habeas | reports@habeas.com | Spam you've received that contains the Habeas Warrant Mark. (These are special headers added to the mail.) | There is also a reporting form. If you use this email address to report, you'll get a response from Habeas. If you report via SpamCop, Habeas will automatically come up as "Internal spamcop handling: (habeas) (Notes)" (make sure the checkbox is checked); SpamCop makes sure the report is forwarded to Habeas via an internal mechanism. |
|
| ACA Consumer Information: SPAM | Australianspammers@aca.gov.au | Australia 61 |
The ACA's immediate focus is on spam of Australian origin. If you believe the spam is Australian in origin you can report to this address. | For information only (no reports): antispamenquiries@aca.gov.au; see the web page first. |
| ACA Consumer Information: SPAM | reportingspam@aca.gov.au | Australia 61 |
If you are Australian or live in Australia you can report spam you receive to this address (but use the address above if the spam is Australian in origin). | For information only (no reports): antispamenquiries@aca.gov.au; see the web page first. |
| Forbrugerombudsmanden (Net-tjek) | spam@fs.dk | Denmark 45 |
All unsollicited commercial email (forward or send as attachment); include a short background of your complaint; and your name, address and email address. | You won't receive a confirmation of your report. |
| Rigspolitichefens Afd. A Teknisk Afdeling, IT-Sektionen | it-kriminalitet@politi.dk | Denmark 45 |
IT-related crime. Open on work days; for urgent cases please contact your local police. | Working on a new reporting system |
| HONG KONG POLICE | crimeinformation@police.gov.hk | Hong Kong 852 |
Use only if you can show a direct link to something in Hong Kong. | They seem to be especially interested in chain letters ('send $5.00 now') and similar scams because it's tax evasion and money laundering. |
| Korea Spam Response Center | Korea 82 |
Report the received Korean Spam to the KSRC (Korea Spam Response Center) if you cannot contact the ISP. | Reports via online form only: Reporting Korean Spam | |
| Spamvrij.nl | Netherlands 31 |
Due to the work of Spamvrij.nl (site in Dutch), combined with
strict application of Dutch anti-spam law, spam that fits one of these criteria:
|
Spamvrij.nl now cooperates with other organizations like Spamhaus to combat more "internationally-oriented" spam where Dutch servers may be implicated. | |
© 2013 Marjolein Katsma | Last update: 2007-10-25
With thanks to members of the spamcop.help newsgroup at spamcop.net for providing many of these reporting addresses. (This newsgoup may no longer be active but there is still an archive.)
This document is http://.