Habeas email (1)

Habeas email (1)

Documentation

We're moving!

This whole site is being moved to a shiny new server - as are all my sites, in fact. Apologies for the bumpy road ahead, but at the end of that road things will become fast and smooth.

Once the site at the new server is ready, this message will automatically disappear!

Meanwhile, you can see how the move is progressing at the status page.

When you report to reports@habeas.com, you'll receive a confirmation mail like the following (where 'xxxxxx' represents the subject of your mail and 'nnnnnn' the ticket number assigned by Habeas):

Thank you for your email to Habeas!
 
This message has been automatically generated in response to your email
regarding "xxxxxx", a summary of which appears below.

There is no need to reply to this message right now.  Your ticket has
been assigned an ID of [habeas.com nnnnnn].

Habeas has recently come under attack from an as yet unidentified
spammer. The spammer is illegally utilizing the Habeas Warrant Mark in
emails which are promoting several pharmacy websites. The attack began
on Sunday January 11, 2004 at about 11am PT.

Habeas is aggressively pursuing this incident to stop this illegal
mailstream and to utilize the Habeas legal tools at our disposal to
punish the responsible spammer for copyright and trademark  violations.

Thank you for reporting this abuse of our Warrant Mark to us. We
appreciate all complaints concerning this incident, as they have already
been extremely helpful in our investigation.

With respect to Support requests:

We are currently experiencing a backlog and will review your request in
the order in which it was received.

With respect to spam containing our headers:

Please know that at Habeas we take the use of our trademark in spam very
seriously, and that while we cannot report back to you directly and
individually on the disposition of each submission, know that we will
investigate and follow this through to a satisfactory conclusion - 
either the responsible party ceasing their infringing action, their
being appropriately dealt with by their service provider, or, failing
any satisfactory remedial action, listing in our Habeas Infringers List.

Thank you,

Habeas Support & Investigation Team